Fees

FEES

Our fees vary dependant on who you are seeing within the practice, which clinic you visit us at and what type of consultation or treatment you are receiving.

We also offer a discounted incentive for prompt settlement of fees on the day of treatment as it reduces our administration costs, savings which we are able to pass on directly to you.

We invoice for each consultation on the day of treatment. Where facilities are available we expect settlement at the time of treatment. Where there is no fee collection facility available, we expect settlement within 14 days of invoicing. Please call us for clarification and for our current fee structure.

Cancellation Fees

We require 24 hours notice of an appointment cancellation.  Appointments are heavily booked with patients often on waiting list who require treatment as soon nas possible. Failure to notify us in good time means other patients miss available appointments.  A charge may be made if you fail to give adequate notice of your cancellation. If you fail to attend without giving any notice a charge for the full amount of your visit will be made.

Private Medical Insurance

Registered with all the major health insureres: BUPA, PPP, WPA, Cigna, Royal and Sun Alliance Standard Life, Norwich Union, Remedi, Groupama, .....
 

Your private medical insurance is a contract that is between you and your insurance company and is for your health protection, convenience and peace of mind. We are providers of a service that most private health insurance companies are very happy to cover. We cannot legislate for what your cover entitles you to under your particular policy or what your insurance company, in their infinite wisdom, will or will not cover you for, but our service is accepted by most insurers.

However, for your convenience, we can generally invoice our fees directly to your insurer. This means less paperwork for you and you do not need to fund the cost yourself. In some circumstance it may be beneficial for you to pay directly at the discounted rate, in the event that you have a ‘capped' limit set by your insurers as this could enable you to receive more treatment than if invoiced direct.

If you use a private medical insurance policy, you must contact them prior to your visit or you may find that you are not covered. We would expect you to supply details of your policy numbers and/or authorisation number before we commence a treatment. If you are not covered for some or all of your treatment it would be necessary to invoice you directly under the terms above.

You must also think about whether you need to pay an insurance excess on your claim (this is something you need to pay the insurance company, just the same as for car or holiday insurance claim) and what financial limit the insurer may put on your cover for treatment (this is usually a monetary value or a time limit on when the treatment must be completed by). There is usually a help-line at your insurance company who can assist you with this.

I hope this helps with what can be a quite complex issue. Please give us a call if you need any other information.